{"id":18742,"date":"2022-07-29T10:00:50","date_gmt":"2022-07-29T02:00:50","guid":{"rendered":"https:\/\/jkr.pahang.gov.my\/index.php\/kursus-rombak-rawat-sistem-transmisi-cvt-zon-timur-2\/"},"modified":"2022-08-28T08:35:29","modified_gmt":"2022-08-28T00:35:29","slug":"kursus-pengurusan-aduan-awam-sispaa-jkr-negeri-pahang-tahun-2022","status":"publish","type":"post","link":"https:\/\/jkr.pahang.gov.my\/index.php\/kursus-pengurusan-aduan-awam-sispaa-jkr-negeri-pahang-tahun-2022\/","title":{"rendered":"KURSUS PENGURUSAN ADUAN AWAM (SISPAA) JKR NEGERI PAHANG TAHUN 2022"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section css=&#8221;.vc_custom_1511865449102{margin-right: 0px !important;padding-right: 0px !important;padding-left: 15px !important;}&#8221;][vc_row css=&#8221;.vc_custom_1510315062002{margin-top: 0px !important;margin-bottom: 30px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1510315051673{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column_text]<\/p>\n<div class=\"all-justify\">\n<p>Pada 26 dan 27 Julai 2022 telah diadakan Kursus Sistem Pengurusan Pengaduan Awam (SISPAA) JKR Negeri Pahang bertempat di Makmal Komputer, Perpustakaan Awam Negeri Pahang, Kuantan. Kursus ini telah disampaikan oleh Encik Ahmad Nasrullah bin Abdul Halim, Penolong Pengarah, Biro Pengaduan Awam (BPA) Negeri Pahang dan dibantu oleh Encik Bo Yamin Bin Isa. Peserta kursus terdiri daripada Penyelaras Aduan Cawangan, Bahagian dan Daerah.<\/p>\n<p>Sistem SISPAA telah digunakan secara meluas di seluruh JKR termasuk JKR Negeri Pahang bermula pada 1 Mei 2021 bagi menggantikan sistem aduan sebelum ini, iaitu sistem JKR Care. Objektif kursus ini diadakan adalah untuk meningkatkan kefahaman dan pengetahuan semua penyelaras dalam menggunakan sistem SISPAA. Selain itu, memberikan pengetahuan dalam penggunaan borang SPB yang terlibat bagi Prosedur Komunikasi, Aduan dan Kepuasan Pelanggan, JKR.PK(P).11 dalam sistem SISPAA.<\/p>\n<p>Melalui kursus ini juga secara tidak langsung dapat dijadikan sebagai satu platform sesi perbincangan serta perkongsian dua hala antara JKR dan pihak BPA. Semoga dengan adanya kursus ini dapat meningkatkan tahap pengurusan aduan JKR Negeri Pahang dalam penyampaian kepada masyarakat amnya.<\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;18747&#8243; img_size=&#8221;full&#8221; onclick=&#8221;link_image&#8221;][vc_single_image image=&#8221;18750&#8243; img_size=&#8221;full&#8221; onclick=&#8221;link_image&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;18751&#8243; img_size=&#8221;full&#8221; onclick=&#8221;link_image&#8221;][vc_single_image image=&#8221;18749&#8243; img_size=&#8221;full&#8221; onclick=&#8221;link_image&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;30&#8243; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1623789118376{margin-top: 0px !important;margin-right: -15px !important;margin-bottom: 0px !important;margin-left: -15px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1609929385350{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 30px !important;margin-left: 0px !important;padding-top: 277px !important;padding-right: 23px !important;padding-bottom: 25px !important;padding-left: 23px !important;background-image: url(https:\/\/jkr.pahang.gov.my\/wp-content\/uploads\/2017\/11\/Blog-Details-Page-04-02.jpg?id=2242) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_custom_heading text=&#8221;Submit a Claim,&#8221; font_container=&#8221;tag:h2|font_size:30px|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1511765789615{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 20px !important;padding-bottom: 0px !important;}&#8221;][vc_custom_heading text=&#8221;Quickly and Easily&#8221; font_container=&#8221;tag:h3|font_size:18px|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1511765642086{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1511764123673{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 10px !important;padding-bottom: 0px !important;}&#8221;]<span style=\"color: #ffffff;\">Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor.<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1511764774312{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 30px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_single_image image=&#8221;2237&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1511762737267{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; el_class=&#8221;full-width-image&#8221;][vc_row_inner css=&#8221;.vc_custom_1511764635537{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #f6f6f6 !important;border-left-color: #e4e4e4 !important;border-left-style: solid !important;border-right-color: #e4e4e4 !important;border-right-style: solid !important;border-top-color: #e4e4e4 !important;border-top-style: solid !important;border-bottom-color: #e4e4e4 !important;border-bottom-style: solid !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1511764000168{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 25px !important;padding-bottom: 0px !important;padding-left: 25px !important;}&#8221;][vc_custom_heading text=&#8221;Life Insurance&#8221; font_container=&#8221;tag:h3|font_size:22px|text_align:left|color:%231d1d1d|line_height:30px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1511764165204{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 24px !important;padding-right: 0px !important;padding-bottom: 12px !important;padding-left: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1511764059967{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;]Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1511840965406{margin-top: 6px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 20px !important;}&#8221;]<\/p>\n<h3><span style=\"color: #1d1d1d; font-size: 16px;\"><a style=\"color: #1d1d1d;\" href=\"#\">Baca Lagi <\/a> <i class=\"fa fa-arrow-right\" aria-hidden=\"true\"><\/i><\/span><\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1623789108883{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1511764351378{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_text]<\/p>\n<blockquote><p>We Finance Ones Our Off Finaancial Adviisors Receiver That We Got That Rigorous Training In Joe Gentleman\u2019s Philoso<br \/>\n<cite>&#8211; admin<\/cite><\/p><\/blockquote>\n<p>[\/vc_column_text][vc_column_text]Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Pada 26 dan 27 Julai 2022 telah diadakan Kursus Sistem Pengurusan Pengaduan Awam (SISPAA) JKR Negeri Pahang bertempat di Makmal Komputer, Perpustakaan Awam Negeri Pahang, Kuantan.<\/p>\n","protected":false},"author":2,"featured_media":18752,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[114],"tags":[],"class_list":["post-18742","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-arkib-berita"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>KURSUS PENGURUSAN ADUAN AWAM (SISPAA) JKR NEGERI PAHANG TAHUN 2022 - 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